Refund policy

Full refunds are only eligible for cancelled orders in which e-proofs/digital mock-ups have not been sent out to/received by customer.

If you dislike our e-proofs or the quality of our service BEFORE we print your order, then you will be able to cancel your order and receive a refund. However, due to the fact that we have spent time on the design of your order, $15 will be deducted as a design fee when we provide you the refund.

As all products are custom made/personalized, returns are not accepted & no refunds.

However, if any of the following issues arise please contact us immediately so we can remedy the issue as quickly as possible:

Product is damaged
Parts of the order are missing
Received the wrong order

Feel free to contact us at any time for any other questions at info@muningsigns.com